Measuring Aviation MRO Supply Chain through SCOR® Processes and Metrics

Supply Chain Operations Reference (SCOR®) framework is adopted by organizations to measure, manage and benchmark the performance of the supply chain. SCOR process and metrics are broad based and can be adapted to any industry or application. As Aviation Maintenance Repair & Overhaul (MRO) is a service, measuring the supply chain management through SCOR framework will open a new perspective for managing the chain.

Aviation MRO’s business objective is to fulfill the customer orders. SCOR identifies the unique processes that a supply chain requires to support the objective. For MRO, the customer is normally the aircraft operator and the supplier is Original Equipment Manufacturer (OEM) / Distributors.

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